Tag: communication

  • problem solving: keeping an open mind

    problem solving: keeping an open mind

    I’ve posted before about Problem Solving, but what I continue to see so often is an unwillingness to try to solve problems at all. If you call out problems, insist there is nothing to do about them, and reject all solutions offered, it hurts what you’re trying to accomplish on your project team, and it…

  • listening

    listening

    Listening might be interpreted as hearing information, but listening skills come down to retention and understanding of the information that is being shared with you. That information can be shared over a phone call, video call, presentation, email, or text chat. In a world of remote work, listening skills are more important than ever. With…

  • problem solving

    problem solving

    Problem solving pops up at work in so many ways. It appears in our personal lives too. Something is going wrong – what’s the solution? It might feel like we are talking about math homework when we use the words “Problem Solving,” and the approach to solving complex math problems and non numeric workplace problems…

  • written communication

    written communication

    The most common types of modern workplace written communication are emails and instant or direct messages (MS Teams, Slack, Whatsapp, etc.) Most of us feel like we are professional email writers, and productivity output is reliant on reading and responding to these messages. How did anyone do work before email was invented? The rules for…