Category: communication

  • listening

    listening

    Listening might be interpreted as hearing information, but listening skills come down to retention and understanding of the information that is being shared with you. That information can be shared over a phone call, video call, presentation, email, or text chat. In a world of remote work, listening skills are more important than ever. With…

  • written communication

    written communication

    The most common types of modern workplace written communication are emails and instant or direct messages (MS Teams, Slack, Whatsapp, etc.) Most of us feel like we are professional email writers, and productivity output is reliant on reading and responding to these messages. How did anyone do work before email was invented? The rules for…