insights and coaching for how to be the best version of yourself as a manager and leader

  • onboarding

    onboarding

    Have you ever had an outstanding onboarding experience with a new job? Apparently, very few people have. For some reason, this is an often overlooked part of management and leadership for companies and teams. Although you may not be able to change the onboarding process for the entire organization that you work for, if you’re…

  • measuring productivity

    measuring productivity

    One of the most talked about arguments against the concept of remote work recently is the inability of managers to measure the productivity of their team. This is usually cited by managers who are not skilled in measuring productivity. This is also cited in various surveys and studies where employees say they feel that they…

  • hiring and conducting interviews

    hiring and conducting interviews

    When you have to hire a new employee – how does it make you feel? Are you energized at the prospect of bringing in new talent? Are you scared of making the right decision? Or, maybe, you’re feeling both? Some people seem to have a natural talent for understanding if prospective hires would be a…

  • listening

    listening

    Listening might be interpreted as hearing information, but listening skills come down to retention and understanding of the information that is being shared with you. That information can be shared over a phone call, video call, presentation, email, or text chat. In a world of remote work, listening skills are more important than ever. With…

  • patience

    patience

    If you work in a place with a lot of “red tape” or process bureaucracy that prevents or delays what you are trying to accomplish, you know firsthand how your patience at work can be tested. The people you work with can also test your patience if it takes time to gain their buy-in or…

  • inheriting a team // kendra@lmk

    inheriting a team // kendra@lmk

    When you become a team lead or manager, it’s common to be appointed to lead an existing team or a team that someone else has hired. This is often the case if you step into a role at a new company or on a new project. You did not hire or choose the people who…

  • delegating

    delegating

    Delegating tasks to others is a skill that can empower your team and improve the quality of the work your team delivers. It is also a skill that can be misused. I’ve seen overutilization of delegation where the manager in charge delegated everything to his team, and provided no direction, instruction, or oversight. When the…

  • owning your mistakes

    owning your mistakes

    To err is human. We all make mistakes – we take the wrong action, give the wrong direction to someone, say the wrong thing. In work, a mistake can be very small with little or no business consequence, for example, a typo on a presentation, or getting tongue-tied in a meeting. Or, mistakes can be…

Questions or ideas?

let me know